{"id":6004,"date":"2022-05-25T08:16:47","date_gmt":"2022-05-25T00:16:47","guid":{"rendered":"https:\/\/hanoihotel.com.vn\/terms-conditions\/"},"modified":"2026-03-25T18:01:32","modified_gmt":"2026-03-25T10:01:32","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/hanoihotel.com.vn\/vi\/terms-conditions\/","title":{"rendered":"\u0110i\u1ec1u kho\u1ea3n v\u00e0 \u0110i\u1ec1u ki\u1ec7n"},"content":{"rendered":"\r\n

Quy tr\u00ecnh \u0110\u1eb7t Ph\u00f2ng<\/strong><\/h3>\r\n\r\n\r\n\r\n

\u0110\u1ec3 \u0111\u1eb7t ph\u00f2ng t\u1ea1i kh\u00e1ch s\u1ea1n, kh\u00e1ch h\u00e0ng ch\u00ednh (ng\u01b0\u1eddi \u0111\u1ee9ng t\u00ean \u0111\u1eb7t ph\u00f2ng) ph\u1ea3i t\u1eeb 16 tu\u1ed5i tr\u1edf l\u00ean. S\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch t\u1ed1i \u0111a trong m\u1ed7i ph\u00f2ng \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh r\u00f5 trong ph\u1ea7n chi ti\u1ebft s\u1ee9c ch\u1ee9a ph\u00f2ng tr\u00ean website. Trong tr\u01b0\u1eddng h\u1ee3p ng\u01b0\u1eddi \u0111\u1eb7t ph\u00f2ng kh\u00f4ng ph\u1ea3i l\u00e0 kh\u00e1ch ch\u00ednh, ng\u01b0\u1eddi \u0111\u1eb7t ph\u00f2ng s\u1ebd ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi c\u00e1c tr\u01b0\u1eddng h\u1ee3p h\u1ee7y \u0111\u1eb7t ph\u00f2ng, kh\u00f4ng \u0111\u1ebfn ho\u1eb7c g\u00e2y h\u01b0 h\u1ecfng theo c\u00e1c \u0111i\u1ec1u kho\u1ea3n \u0111\u00e3 quy \u0111\u1ecbnh. Ch\u1ec9 kh\u00e1ch ch\u00ednh v\u00e0 nh\u1eefng ng\u01b0\u1eddi \u0111\u01b0\u1ee3c ghi danh trong \u0111\u01a1n \u0111\u1eb7t ph\u00f2ng \u0111\u01b0\u1ee3c ph\u00e9p s\u1eed d\u1ee5ng ph\u00f2ng v\u00e0 c\u00e1c ti\u1ec7n \u00edch. B\u1ea5t k\u1ef3 kh\u00e1ch b\u00ean ngo\u00e0i n\u00e0o ch\u1ec9 \u0111\u01b0\u1ee3c ph\u00e9p v\u00e0o khi c\u00f3 s\u1ef1 cho ph\u00e9p t\u1eeb kh\u00e1ch s\u1ea1n.<\/p>\r\n\r\n\r\n\r\n

\u0110\u1ec3 b\u1ea3o \u0111\u1ea3m \u0111\u1eb7t ph\u00f2ng, kh\u00e1ch h\u00e0ng c\u1ea7n thanh to\u00e1n ti\u1ec1n \u0111\u1eb7t c\u1ecdc tr\u01b0\u1edbc. Ti\u1ec1n \u0111\u1eb7t c\u1ecdc ch\u1ec9 \u0111\u01b0\u1ee3c ho\u00e0n tr\u1ea3 theo c\u00e1c \u0111i\u1ec1u ki\u1ec7n n\u00eau r\u00f5 t\u1ea1i \u0111\u00e2y.<\/p>\r\n\r\n\r\n\r\n

Thanh to\u00e1n c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n tr\u1ef1c tuy\u1ebfn, qua \u0111i\u1ec7n tho\u1ea1i b\u1eb1ng th\u1ebb t\u00edn d\u1ee5ng\/th\u1ebb ghi n\u1ee3, ho\u1eb7c qua chuy\u1ec3n kho\u1ea3n ng\u00e2n h\u00e0ng, s\u00e9c ho\u1eb7c ti\u1ec1n m\u1eb7t. N\u1ebfu ph\u00e1t sinh b\u1ea5t k\u1ef3 kho\u1ea3n ph\u00ed n\u00e0o do ng\u00e2n h\u00e0ng thu khi x\u1eed l\u00fd s\u00e9c kh\u00f4ng h\u1ee3p l\u1ec7, chuy\u1ec3n kho\u1ea3n ho\u1eb7c thanh to\u00e1n kh\u00e1c, kh\u00e1ch l\u01b0u tr\u00fa ch\u00ednh ph\u1ea3i ho\u00e0n tr\u1ea3 kho\u1ea3n ph\u00ed n\u00e0y trong v\u00f2ng b\u1ea3y (7) ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y c\u00f3 y\u00eau c\u1ea7u.<\/p>\r\n\r\n\r\n\r\n

T\u1ea5t c\u1ea3 kh\u00e1ch l\u01b0u tr\u00fa ph\u1ea3i t\u00f4n tr\u1ecdng s\u1ef1 ri\u00eang t\u01b0 v\u00e0 kh\u00f4ng gian y\u00ean t\u0129nh c\u1ee7a nh\u1eefng kh\u00e1ch kh\u00e1c, h\u00e0ng x\u00f3m v\u00e0 ch\u1ee7 s\u1edf h\u1eefu kh\u00e1ch s\u1ea1n. Kh\u00e1ch s\u1ea1n c\u00f3 quy\u1ec1n h\u1ee7y \u0111\u1eb7t ph\u00f2ng ngay l\u1eadp t\u1ee9c n\u1ebfu kh\u00e1ch kh\u00f4ng tu\u00e2n th\u1ee7 quy \u0111\u1ecbnh n\u00e0y ho\u1eb7c g\u00e2y \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn c\u00e1c kh\u00e1ch l\u01b0u tr\u00fa kh\u00e1c, h\u00e0ng x\u00f3m ho\u1eb7c ch\u1ee7 s\u1edf h\u1eefu.<\/p>\r\n\r\n\r\n\r\n

 <\/p>\r\n\r\n\r\n\r\n

Th\u1eddi gian Nh\u1eadn v\u00e0 Tr\u1ea3 Ph\u00f2ng<\/strong><\/h3>\r\n

Kh\u00e1ch l\u01b0u tr\u00fa vui l\u00f2ng nh\u1eadn v\u00e0 tr\u1ea3 ph\u00f2ng theo th\u1eddi gian quy \u0111\u1ecbnh sau:<\/p>\r\n\r\n\r\n\r\n\r\n\r\n

    \r\n
  • Th\u1eddi gian nh\u1eadn ph\u00f2ng: T\u1eeb 14:00 \u0111\u1ebfn 19:00 v\u00e0o ng\u00e0y \u0111\u1ebfn.<\/li>\r\n
  • Th\u1eddi gian tr\u1ea3 ph\u00f2ng: Tr\u01b0\u1edbc 12:00 v\u00e0o ng\u00e0y kh\u1edfi h\u00e0nh.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n

     <\/p>\r\n\r\n\r\n\r\n

    Ch\u00ednh s\u00e1ch H\u1ee7y Ph\u00f2ng, Ho\u00e0n Ti\u1ec1n \u0110\u1eb7t C\u1ecdc v\u00e0 Kh\u00f4ng \u0110\u1ebfn Nh\u1eadn Ph\u00f2ng<\/strong><\/h3>\r\n\r\n\r\n\r\n

    N\u1ebfu c\u1ea7n h\u1ee7y ph\u00f2ng, vui l\u00f2ng li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i s\u1edbm nh\u1ea5t c\u00f3 th\u1ec3. Ti\u1ec1n \u0111\u1eb7t c\u1ecdc \u0111\u00e3 thanh to\u00e1n ch\u1ec9 \u0111\u01b0\u1ee3c ho\u00e0n tr\u1ea3 theo c\u00e1c \u0111i\u1ec1u ki\u1ec7n sau:<\/p>\r\n

      \r\n
    • H\u1ee7y ph\u00f2ng tr\u01b0\u1edbc 15 ng\u00e0y ho\u1eb7c s\u1edbm h\u01a1n so v\u1edbi ng\u00e0y \u0111\u1ebfn: Ho\u00e0n tr\u1ea3 to\u00e0n b\u1ed9 ti\u1ec1n \u0111\u1eb7t c\u1ecdc.<\/li>\r\n
    • H\u1ee7y ph\u00f2ng t\u1eeb 14 ng\u00e0y \u0111\u1ebfn 48 gi\u1edd tr\u01b0\u1edbc ng\u00e0y \u0111\u1ebfn: Ho\u00e0n tr\u1ea3 50% ti\u1ec1n \u0111\u1eb7t c\u1ecdc.<\/li>\r\n
    • H\u1ee7y ph\u00f2ng trong v\u00f2ng 48 gi\u1edd tr\u01b0\u1edbc ng\u00e0y \u0111\u1ebfn: Kh\u00f4ng ho\u00e0n tr\u1ea3 ti\u1ec1n \u0111\u1eb7t c\u1ecdc; thanh to\u00e1n to\u00e0n b\u1ed9 s\u1ed1 ti\u1ec1n \u0111\u1eb7t ph\u00f2ng.<\/li>\r\n<\/ul>\r\n

      Trong tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch kh\u00f4ng \u0111\u1ebfn ho\u1eb7c kh\u00f4ng th\u1ec3 \u0111\u1ebfn v\u00ec b\u1ea5t k\u1ef3 l\u00fd do g\u00ec, ti\u1ec1n \u0111\u1eb7t c\u1ecdc s\u1ebd b\u1ecb gi\u1eef l\u1ea1i v\u00e0 kh\u00e1ch s\u1ebd ph\u1ea3i thanh to\u00e1n to\u00e0n b\u1ed9 gi\u00e1 tr\u1ecb \u0111\u1eb7t ph\u00f2ng. Ch\u00fang t\u00f4i khuy\u1ebfn ngh\u1ecb kh\u00e1ch n\u00ean mua b\u1ea3o hi\u1ec3m du l\u1ecbch ho\u1eb7c h\u1ee7y ph\u00f2ng ph\u00f9 h\u1ee3p khi c\u1ea7n thi\u1ebft.<\/p>\r\n

      N\u1ebfu kh\u00e1ch s\u1ea1n ph\u1ea3i h\u1ee7y \u0111\u1eb7t ph\u00f2ng v\u00ec l\u00fd do b\u1ea5t kh\u1ea3 kh\u00e1ng, ch\u00fang t\u00f4i s\u1ebd ho\u00e0n l\u1ea1i to\u00e0n b\u1ed9 s\u1ed1 ti\u1ec1n \u0111\u00e3 thanh to\u00e1n v\u00e0 kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m th\u00eam.<\/p>\r\n\r\n\r\n\r\n

      Ch\u00ednh s\u00e1ch S\u1eed d\u1ee5ng WiFi<\/strong><\/h3>\r\n

      Kh\u00e1ch l\u01b0u tr\u00fa \u0111\u1ed3ng \u00fd s\u1eed d\u1ee5ng WiFi c\u00f4ng b\u1eb1ng v\u00e0 h\u1ee3p l\u00fd. Kh\u00e1ch s\u1ea1n c\u00f3 th\u1ec3 gi\u00e1m s\u00e1t hi\u1ec7u su\u1ea5t m\u1ea1ng v\u00e0 m\u1ee9c \u0111\u1ed9 s\u1eed d\u1ee5ng \u0111\u1ec3 duy tr\u00ec ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 t\u1ed1t nh\u1ea5t.<\/p>\r\n

      WiFi \u0111\u01b0\u1ee3c cung c\u1ea5p nh\u1eb1m s\u1eed d\u1ee5ng th\u00f4ng th\u01b0\u1eddng nh\u01b0 truy c\u1eadp web, email, nh\u1eafn tin, m\u1ea1ng x\u00e3 h\u1ed9i, ph\u00e1t video\/nh\u1ea1c nh\u1eb9. WiFi kh\u00f4ng ph\u00f9 h\u1ee3p cho ph\u00e1t video n\u1eb7ng, ch\u01a1i game tr\u1ef1c tuy\u1ebfn, t\u1ea3i l\u00ean\/t\u1ea3i xu\u1ed1ng d\u1eef li\u1ec7u l\u1edbn. Vi\u1ec7c s\u1eed d\u1ee5ng m\u1ea1ng cho c\u00e1c ho\u1ea1t \u0111\u1ed9ng b\u1ea5t h\u1ee3p ph\u00e1p s\u1ebd b\u1ecb c\u1ea5m v\u00e0 b\u00e1o c\u00e1o \u0111\u1ebfn c\u01a1 quan ch\u1ee9c n\u0103ng.<\/p>\r\n\r\n\r\n\r\n

      Thi\u1ec7t h\u1ea1i v\u00e0 \u0110\u1ed3 \u0111\u1ea1c Th\u1ea5t l\u1ea1c<\/strong><\/h3>\r\n

      Kh\u00e1ch s\u1ea1n c\u00f3 quy\u1ec1n y\u00eau c\u1ea7u kh\u00e1ch l\u01b0u tr\u00fa ch\u00ednh thanh to\u00e1n m\u1ecdi thi\u1ec7t h\u1ea1i ph\u00e1t sinh trong th\u1eddi gian l\u01b0u tr\u00fa, bao g\u1ed3m h\u01b0 h\u1ecfng, tr\u00e0n \u0111\u1ed5, v\u1ebft b\u1ea9n, h\u01b0 h\u1ea1i \u0111\u1ebfn n\u1ed9i th\u1ea5t, \u0111\u1ed3 \u0111\u1ea1c. B\u1ea5t k\u1ef3 thi\u1ec7t h\u1ea1i n\u00e0o c\u1ea7n \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o ngay \u0111\u1ec3 gi\u1ea3m thi\u1ec3u chi ph\u00ed.<\/p>\r\n

      \u0110\u1ed3 th\u1ea5t l\u1ea1c \u0111\u01b0\u1ee3c ph\u00e1t hi\u1ec7n s\u1ebd \u0111\u01b0\u1ee3c l\u01b0u gi\u1eef trong m\u1ed9t th\u00e1ng. Ch\u00fang t\u00f4i s\u1ebd n\u1ed7 l\u1ef1c li\u00ean h\u1ec7 v\u1edbi ch\u1ee7 s\u1edf h\u1eefu nh\u01b0ng kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m thay th\u1ebf. Chi ph\u00ed g\u1eedi \u0111\u1ed3 th\u1ea5t l\u1ea1c s\u1ebd do kh\u00e1ch h\u00e0ng chi tr\u1ea3.<\/p>\r\n

      Ch\u00ednh S\u00e1ch H\u00fat Thu\u1ed1c<\/h3>\r\n

      H\u00fat thu\u1ed1c, bao g\u1ed3m c\u00e1c s\u1ea3n ph\u1ea9m nh\u01b0 thu\u1ed1c l\u00e1, x\u00ec g\u00e0, thu\u1ed1c l\u00e0o, thu\u1ed1c l\u00e1 \u0111i\u1ec7n t\u1eed, ch\u1ec9 \u0111\u01b0\u1ee3c ph\u00e9p t\u1ea1i c\u00e1c khu v\u1ef1c \u0111\u01b0\u1ee3c ch\u1ec9 \u0111\u1ecbnh, tu\u00e2n th\u1ee7 Lu\u1eadt Y t\u1ebf 2006.<\/p>\r\n

      Ch\u00ednh S\u00e1ch Th\u00fa C\u01b0ng<\/h3>\r\n

      Kh\u00e1ch s\u1ea1n kh\u00f4ng ch\u1ea5p nh\u1eadn th\u00fa c\u01b0ng, tr\u1eeb tr\u01b0\u1eddng h\u1ee3p ch\u00f3 d\u1eabn \u0111\u01b0\u1eddng. Kh\u00e1ch s\u1ea1n cho ph\u00e9p mang theo th\u00fa c\u01b0ng v\u1edbi ph\u1ee5 ph\u00ed m\u1ed7i th\u00fa, t\u1ed1i \u0111a 2 th\u00fa.<\/p>\r\n

      Ch\u00ednh S\u00e1ch B\u00e3i \u0110\u1ed7 Xe<\/h3>\r\n

      N\u1ebfu c\u00f3 b\u00e3i \u0111\u1eadu xe t\u1ea1i ch\u1ed7, kh\u00e1ch ph\u1ea3i s\u1ebd t\u1ef1 ch\u1ecbu r\u1ee7i ro khi \u0111\u1ed7 xe.<\/p>\r\n","protected":false},"excerpt":{"rendered":"

      Quy tr\u00ecnh \u0110\u1eb7t Ph\u00f2ng \u0110\u1ec3 \u0111\u1eb7t ph\u00f2ng t\u1ea1i kh\u00e1ch s\u1ea1n, kh\u00e1ch h\u00e0ng ch\u00ednh (ng\u01b0\u1eddi \u0111\u1ee9ng t\u00ean \u0111\u1eb7t ph\u00f2ng) ph\u1ea3i t\u1eeb 16 tu\u1ed5i tr\u1edf l\u00ean. S\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch t\u1ed1i \u0111a trong m\u1ed7i ph\u00f2ng \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh r\u00f5 trong ph\u1ea7n chi ti\u1ebft […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"page_cat":[],"class_list":["post-6004","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\n\u0110i\u1ec1u kho\u1ea3n v\u00e0 \u0110i\u1ec1u ki\u1ec7n - Hanoi Hotel<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hanoihotel.com.vn\/vi\/terms-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u0110i\u1ec1u kho\u1ea3n v\u00e0 \u0110i\u1ec1u ki\u1ec7n - Hanoi Hotel\" \/>\n<meta property=\"og:description\" content=\"Quy tr\u00ecnh \u0110\u1eb7t Ph\u00f2ng \u0110\u1ec3 \u0111\u1eb7t ph\u00f2ng t\u1ea1i kh\u00e1ch s\u1ea1n, kh\u00e1ch h\u00e0ng ch\u00ednh (ng\u01b0\u1eddi \u0111\u1ee9ng t\u00ean \u0111\u1eb7t ph\u00f2ng) ph\u1ea3i t\u1eeb 16 tu\u1ed5i tr\u1edf l\u00ean. 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